Wholesale Policy + Ordering Info

On behalf of Friday Sock Co., Little May Papery, and Matchstick Boutique (herein referred to as "brand" or "our brands").

We carefully evaluate our wholesale partners to ensure it's a good fit for all. We love partnering with brick+mortar storefronts and businesses with a strong online presence! Please note, to open and sustain a wholesale account, your business must have an open shop, a running website and/or active social media accounts.

Under no circumstance may our products be purchased for resale on Amazon, eBay, Walmart Marketplace or any other third-party online marketplaces.

If you have any questions please contact us at: hello@veryseriousco.com and we will be happy to assist.

For our full legal disclosure please click here: Very Serious Co. Terms & Conditions.

By purchasing products from our website www.veryseriousco.com and completing your payment through Quickbooks, cheque or by EFT, you have implied that you consent to and accept our wholesale policies, and will adhere to said wholesale policies outlined below!

For more information on MOQ, pricing, shipping and everything else... keep reading.

Wholesale Ordering & Product Minimums

Minimum order quantity is 30 units per brand. Please note, products must be ordered in quantities of 3 units, unless otherwise stated.
Wholesale orders can be made directly through our website or through Faire Marketplace.
Very Serious Co website acts as an interactive way to place your order online and view products. We will not ask for any payment information & will send the invoice separately (please refer to 'payment terms' for more information.
Unfortunately we will no longer be accepting orders by email unless there is a special circumstance. Orders sent via email will be subject to a 3% processing fee and may be delayed during the packing process. Any requests for an email order must be sent to hello@veryseriousco.com and should include the name, SKU and quantity of the product as it appears on our website. Any items that are stated as ‘out of stock’ online but requested in an email order will not be fulfilled.
Should you be interested in bringing in additional brands from our collection that you haven’t stocked before, please contact us for a sample pack.
In the event that you order a product and we do not have sufficient stock, we will remove the items from your order and they will appear on your invoice with a quantity of ZERO and an ‘out of stock’ notice. You will not be charged for these items. We do not do backorders.
If you are preparing to purchase a large quantity (30-40+ units) of a single item, please reach out to us: hello@veryseriousco.com

Pricing & Discounts

MRSP can be found on each product page.
Stockists are permitted to set their retail prices anywhere within the given MSRP range for each product.
Stockists are not permitted to price our products below the stated MSRP with the exception of a sales promotion running for a limited time. Very Serious Co. does not offer any incentives for retailers running promotions on any of our products.
Any stockist planning to run a sale or discount on our products for longer than a period of two weeks must notify our team at hello@veryseriousco.com.
We do not match any promotions or incentives that retailers may be offered by Faire Marketplace.
We reserve the right to change our wholesale rates as the needs of the business evolve. Unless otherwise agreed, stockists will be given a minimum of one weeks’ notice before any changes go into effect.

Shipping and Courier Services

Orders are typically packed and shipped within 2-3 business days. Busier seasons (during the holidays) may result in longer packing and/or shipping times however we do our best to turn them around within the 2-3 days.
If you need an order by a specific date, please contact us via phone or email. We will always do our best to accommodate requests!
Please refrain from leaving important shipping requests in the notes section of your order. Please email us with any requests: hello@veryseriousco.com.
Within Canada, we primarily use UPS standard to ship from our HQ in Calgary, Alberta. In some circumstances (no UPS service or cheaper option available) we will use either Canada Post or Purolator (PO Boxes where needed for these options)
For local orders, we can offer pick-up option (our warehouse is located in Calgary AB). We will let you know when it is ready to pick-up.
At checkout you will have the option of UPS standard delivery (1-7 business days depending on where you are located) or Local Pickup (toggle at the top of the checkout page).
We do what we can to keep shipping costs low, but it is the responsibility of the stockist to pay the shipping fees associated with their order. Shipping fees will appear on the final invoice.
If you would prefer a shipping quote before your order is sent out, please contact us at hello@veryseriousco.com
Standard shipping times are as follows, please note that this is an estimate and that shipping times may vary:

Canada: UPS standard 1-7 business days / UPS Expedited up to 3 business days
USA: UPS Standard 5-7 business days / UPS Expedited 3 business days
Overseas: 10-21 business days. International orders are reviewed on a case-by-case basis to find the best rates and time frame for delivery.

For our international stockists, duties, VAT, and/or any other additional fees charged by Customs agencies outside of Canada will be the responsibility of the stockist to pay. We do not cover these expenses on your behalf nor do we charge them to you on behalf of any agency. *For US customers we will be shipping Delivered Duties Paid (DDP).
We are not responsible for any delayed, lost, stolen or damaged shipments. However, if your order was damaged in transit, please contact us within 3 business days of receiving your order.
Any orders returned to us for an incorrect address or any other error that was no fault of our own will be re-shipped at the stockists’ expense.

Payment Terms

Our wholesale site acts as an interactive way to place your order online and view products. We will not ask for any payment information nor would we store any payment information.
Once your order is submitted and has been processed, we’ll send over a final invoice with your shipping charges on it.
If you have a PO number associated with your order, please leave it in the notes section of your order so we can reference it on your invoice.
Invoices can be paid through credit card, cheque, or e-transfer. E-transfers can be sent directly to hello@veryseriousco.com.
Unless otherwise stated, all orders are subject to a NET30 payment terms.
For first time orders we ask that payment be remitted upon receipt of the invoice and paid by credit card, PayPal, or e-transfer prior to the order being shipped. Once a relationship has been established, a NET30 term will be applied to all future orders.
We ask that outstanding invoices are settled in a timely manner and ideally prior to placing a new order. Any balances over $5,000 must be cleared before another order is accepted.

Cancellations, Returns and/or Exchanges

Cancellations will be accepted within 24 hours of the order being placed.
If you want to make a change to your order, contact us ASAP. We cannot guarantee that changes will be accommodated if you do not contact us within 24 hours of your order being placed.
Once an order has left our warehouse we can no longer cancel or modify it.
Returns and exchanges must be made within 7 days, starting from the date your order is delivered. We typically require that the order be returned in full however we will review partial returns and exchanges on a case by case basis.
Exchanges must be done as per our minimum order requirements (ie. 3 Bacon & Egg Socks exchanged for 3 Bear & Tree Socks). Please contact us to arrange a return or exchange.
Exchanges for goods across different brands will not be accepted at this time. (ie. You cannot return 3 Bacon & Eggs Socks from Friday Sock Co for 3 Bacon & Eggs Stickers from Little May Papery).
Shipping for returns or exchanges must be paid by the buyer.
Refunds for returns and exchanges will not be made until the products have been returned to our warehouse. Consider paying for shipping insurance or tracked shipping to ensure the return is not lost.

Order Mistakes or Defective Products

We pride ourselves on accuracy, however, if your order is not correct, please contact us as soon as possible after receiving the package.
Shipping costs associated with replacements for missing or defective products will be covered by Very Serious Co.
If there are any issues with the quality of a product, please contact us and we will get it resolved immediately.

Specific Enquiry or Custom Order

All of our regularly released products are available for wholesale purchasing. For help locating or ordering a specific design please contact us and someone will be happy to assist. We are very good at identifying designs that are suitable for specific clientele. Send us an email for recommendations on which designs best suit any specific demographic!
If you are interested in working with one of our brands to create a unique product for your shop, please contact us!